Personal data protection policy

Data Controller

This document applies to the processing of personal data carried out in the context of the website. www.dentalix.si operated by Dentalix - a private dental practice.

Address Loška ulica 10, 2000 Maribor

Contact e-mail: info@dentalix.si

Phone: +386 68 180 756

We handle personal data responsibly, securely and in accordance with applicable law. The purpose of this policy is to explain what personal data we collect, why we collect it, how we use it and how we protect it.

 

 

Commitment to privacy

At Dentalix, we are committed to protecting your personal data and respecting your privacy. All personal data processed through our website is used solely for the purposes for which you provided it. We assure you that we will treat your data carefully and responsibly and will adequately protect it against unauthorised access or misuse.

What data do we collect?

We collect only the data that is necessary to provide a quality customer experience and dental services. This includes:

  • basic contact details (name, surname, email address),

  • website usage data (clicks, content viewed, duration of visits),

  • responses to our e-mails.

Legal basis for processing

We may process your personal data on the following bases:

  • where required by law (e.g. invoicing),

  • when it is necessary for the performance of the contracted services (e.g. appointment booking),

  • when you give your informed consent (e.g. to receive notifications),

  • where we have a legitimate interest (e.g. to improve the functioning of the website or to respond to enquiries).

Purposes of processing

We use the data to:

  • communicating with patients and answering questions,

  • sending you notifications and newsletters (if you have consented to this),

  • statistical monitoring of website usage and content,

  • resolving disputes and enforcing rights


Processing via the website

Contact form
When you fill in the form on the website, we collect your data only for the purpose of contact and communication.

Cookies
This website uses cookies to improve performance and analytics. For more information, please visit our Cookie Policy page.

Embedded content from other sites
Some content (e.g. videos, maps) may be linked to other websites that have their own data protection policies.

Using analytics

This website uses Google Analytics to track visits to the site. Data collection is anonymous. You can refuse or delete cookies in your browser settings.


Data storage

We only keep data for as long as necessary:

  • enquiry data: until cancellation or termination of the communication,

  • data based on consent: until the consent is withdrawn,

  • data from legal obligations (invoices, documentation): in accordance with the law.

Voluntariness and consequences

The provision of data is voluntary, except where otherwise provided by law. If you do not provide information, you may not be able to use all features or services.

Confidentiality and security

We protect your data in accordance with applicable law. It is accessible only by authorised persons who are obliged to comply with strict privacy rules.

Your rights

Under the law, you have the right to:

  • access to their data,

  • to rectification, restriction or deletion,

  • to object to the processing and transfer of data,

  • until the consent is withdrawn,

  • to complain to the Information Commissioner (www.ip-rs.si).

How do you exercise your rights?

To exercise your rights, please send a written request to info@dentalix.sior call us. In certain cases, we may ask you for additional information to verify your identity.

Policy changes

The Privacy Policy may be updated from time to time. Last updated: 1 June 2025.


The office will be closed from December 23, 2025, to January 1, 2026. All orders and inquiries are accepted at info@dentalix.si. We will respond as soon as possible!